privacy policy

R3VOLUTION DIGITAL, INC.. ("R3V", "R3V LIVE", "Company", "we", "us", "our") respects your privacy. This Privacy Policy ("Policy") explains the privacy practices for the R3V LIVE mobile progressive web application ("App" or "R3V"). It also describes the rights and options available to you with respect to your information.  This Policy is combined into our User Agreement (the "Terms") and is a part of them. Your consent to our collecting, processing, using and protecting your personal information according to this Policy is made upon the acceptance of this Policy and/or implied upon your use of our services. To protect your rights, please read the following thoroughly. 

We will collect your information through your computer, mobile phone or other devices whenever you use or access our services. We may collect and process: 

Initial Account Sign-up Information. To sign up to and create a user account on R3V, we collect your email address.    

Support Information. When you contact us for technical and customer support requests, we collect the information included in your request and in follow-up interactions we have with you.  

You do not have a legal duty to provide the above information. However, you will not be able to sign up to, and use the full functionalities of R3V, without providing the above information.    

Survey Information. We may from time to time invite you to participate in surveys about your experience using R3V. If you agree to participate in a survey, we collect the information included in your answers to the survey.    

Transaction Information. When you activate your R3V account, a blockchain account will automatically be created. We will collect information on all transactions originated from your blockchain account created through R3V.    

Device Information. We collect information about your device, including its model, its operating system, browser you use, its version and language preferences, mobile network information and the Internet Protocol (IP) address through which you accessed the App.   

Analytics Information. We use third party tools to automatically record and collect analytics information about your use of R3V, including your session durations, the content you accessed on the App, your interactions and user-interface clicks, the frequency and scope of your use of the App.    

The overall personal information outlined above will be referred to as the "Information" or "Personal Information".   

• Personal Identification data, e.g., names, phone numbers, bank account numbers, credit card numbers, ID numbers, copies of ID cards, foreigners' passport numbers and passport copies, etc.; 
• Personalized data, e.g., sex, date of birth, etc.; 
• Account data, e.g., user account names and passwords; 
• Financial information, e.g., bank accounts, bills issued by banks and transaction information; 
• Copies of images of personal identification, including your documents, passport, ID card or driver's license issued by the government; 
• Proof of residence data, including your utilities or other similar data; 
• Other types of information, e.g., home or work address, email address and non-confidential emails. 
• When you use the App or the services thereof, we will collect information regarding your transactions and/or other activities you participate in on the App; 
• You may choose to provide us with access to certain Personal Information stored by third parties, such as social media. The information we have access to varies by site and is controlled by your privacy settings on that third party's site. By authorizing us to have access to this information from third parties, you agree that we may collect, store and use this information in accordance with this Policy. 
• We automatically obtain data in some computers, devices, and browser history when you use our services. These data are collected to conduct statistics that provides information of the users' browsing patterns and habits, but for personal use. These Personal Information includes data of computers or mobile devices, which includes but is not limited to identification codes, names and types of devices, startup systems, operating systems, IP addresses, locations, mobile network information and general webpage login information (e.g., the browsing of content of certain types, website traffic and your saved pages); 
• In a virtual digital asset transaction, we may share information about you with the third parties, but we will not include your e-mail address or phone number. We may use this information in connection with such transaction to facilitate such transactions.

• We process your Initial Account Sign-up Information and Transaction Information to operate R3V and provide you with its features and functionality.  
• We use your email information, Analytics Information and Device Information to confirm your identity and prevent fraud.  
• We process your Initial Account Sign-up Information, Transaction Information and Analytics Information, to send you administrative notifications relating to R3V as well as promotional updates relating to R3V ("Promotional Communications"). You can control your notification settings and preferences through your device setting.  
• Opt Out. You may also "opt-out" of using your information for promotional communications at any time by sending an email to our support service at: support@r3volution.io. By doing so, we will only delete your Information from our mailing list, while we will continue to be process your Information submitted to us which is necessary to provide you with our services.  
• We process your Analytics Information to understand how users interact with R3V so that we can further develop and enhance R3V.  
• We process your Initial Account Sign-up Information, Analytics Information and Support information to provide you technical or customer support in response to inquiries on these topics.  
• We process your Initial account Sign-up information to contact you, from time to time, and invite you to participate in surveys about your experience using R3V. If you agree to participate in a survey, we use your answers to further enhance and develop R3V, or as otherwise explained in each particular survey.  

We will not share your Information with third-parties, except in the events listed below or when you provide us with your explicit and informed consent.  

We will share your Information with our service providers, its subsidiaries or affiliates who assist us with the internal operations of R3V. These companies are authorized to use your Personal Information only as necessary to provide these services to us and not for their own promotional purposes. We do not sell your Personal Information to third parties.  

If you violated any applicable law, your Information MAY be shared with competent authorities and with third parties (such as legal counsels and advisors), for the purpose of handling of the violation.  

If we are required to disclose your information by a judicial, governmental or regulatory authority, we will disclose your information in order to comply with our legal or regulatory obligations.  

In any of the events set forth above, with a view to protecting the privacy of our users, we shall ensure the third party or its affiliates protect the privacy of our users to the minimum extent, which shall be no less than the personal data security and maintenance standard required by the Policy.  

If we believe that it is necessary to disclose your Personal Information to avoid any personal injury or property loss and/or report suspected illegal conduct or investigate the violation of our Terms of Use, we may disclose your information.  

Unless you have given prior consent, we will not use your Personal Information in any way other than those described above.

We retain Personal Information for the duration needed to support our ordinary business activities operating R3V, the retention period required by the law or a contract, or the expiration date which we have decided on it, whichever period is the longest. Thereafter, we will continue to retain your Personal Information as necessary to comply with our legal obligations, resolve disputes, establish and defend legal claims and enforce the Terms.  

We implement measures to reduce the risks of damage, loss of information and unauthorized access or use of information. However, these measures do not provide absolute information security. Therefore, although efforts are made to secure your Personal Information, it is not guaranteed, and you cannot expect that the Service will be immune from information security risks.  

To protect your privacy, we shall provide reasonable techniques and measures in accordance with the applicable laws to protect personal data and transaction data. This is to avoid the loss, misuse, unauthorized use, access, disclosure, alteration or destruction of personal data (e.g. the use of firewalls and data encryption, building access control or data access restrictions and other physical control, or restricting any staff's access, except for those whose types of tasks require access to the data). To avoid the leakage of Personal Information, please guard your Personal Information and never share links to log in to R3V provided to you via email from R3V. Except for the case where it is required by the government or the law, or a disclosure made by us to share or provide information for a third party's use pursuant to the Policy, we are obliged to keep the Personal Information confidential.  

We shall request any third party in cooperation with us that has the authority to obtain, share or process our users' Personal Information pursuant to the Policy, to keep our users' Personal Information confidential and maintain the information as required by the provisions set forth above. However, in any case where a third party's conduct is liable for the damages of the users' rights, we shall assist members in claiming rights against the third party. However, we shall not be liable for any damages caused by the third party.

As to the Personal Information you provided to us, you may exercise the following rights:  

• Look up or request for an examination or make copies of your Personal Information. We may charge necessary costs and expenses pursuant to the law. 
• Request us to supplement or make corrections to your Personal Information. You shall provide a reasonable explanation when exercising this right. 
• Request us to cease collecting, processing or using your Personal Information, or to delete your Personal Information. 

Should you wish to exercise the aforementioned rights, you may send your request to support@r3volution.io, and we shall act upon your request.  However, prior to our verification of your identity, you may not request to look up, make copies or examine your Personal Information or account details or apply for an alteration thereto.  

You may request us to cease collecting, processing, using or deleting your Personal Information pursuant to any provision set forth above. However, we reserve the right to terminate the services of this App once we have discontinued the collection, process, use or deletion of your Personal Information.  

You acknowledge and agree that due to the nature of our operations and business, the maintenance of transactional security are of utmost importance to our business. We reserve the right to refuse your request for alteration, deletion or change of Personal Information in the event that we are of the opinion that such request will result in interference with the nation's material interests, interference with the public authorities' execution of its legal duties, and hindrance to the material interests of a data-collecting authority or a third party, or if we are required to continue keeping your Personal Information by its duties and business. Depending on the circumstances, we may change the way it processes your Personal Information (e.g. temporarily seal your information) until such time when the foregoing situations have been resolved, and then alter, delete or change your Personal Information as requested.  

You may freely decide whether to provide your Personal Information to this App for its services. However, should you refuse to provide the required information necessary for the completion of the registration process, or you omit certain data, which might result in the inability of this App to execute its services, we may deny your application for relevant trades or services.  

You agree that we reserve the right to amend the aforementioned provisions on the exercise of your rights to your Personal Information, and to inform you of the summary of the amended provisions and designated Apps or websites publishing the amendments. We may inform you orally, in writing or by telephone, text, email, fax, electronic documents, announcements made by our office or disclosed on its website or any other method (including but not limited to providing access to any website that discloses the amendments using the means mentioned above) that is sufficient for you to perceive or understand the contents of the amendments.

The services of this App may include links to other websites or pages, or services provided by a third party. Should you also use other additional functions, plug-ins or applications provided by third parties (herein after referred to as "Third Party Applications"), the aforementioned websites, pages or Third Party Applications may obtain some type your personal information. Please be mindful that the collection of Personal Information by websites, pages or Third Party Applications that are not owned by us are irrelevant to us.  

Should the services of this App be conferred to a third party irrelevant to us in the future, or in events where we are to be acquired or merged by a third party, your Personal Information shall be transferred in accordance with the maintenance requirements set forth in the Policy.

From time to time, we may change this Policy, in which case we will inform you of the updated Policy by emailing you.

Should you have any inquiries, complaints or suggestions, you may contact us at support@r3volution.io. We will do our best to resolve your issue in a timely manner.  

Last Update: April 15, 2022.